1. We use our webserver logs and IP addresses to help diagnose problems with our servers, to administer our sites, and to detect abusive behaviour. IP addresses are numerical codes (e.g. 127.0.0.1) that are used to connect your computer with other computers on the internet. For example, if we notice a very large number of identical requests coming from a single IP address in a short time period, this might signal an attack on our servers, and we can take measures to block that IP address. We also log the IP address if users fill out our contact forms, to prevent abuse. For example, if a malevolent user sent abusive and/or illegal messages to us, we can then take steps to block that IP address and/or forward that information to relevant law enforcement agencies.
2. Our Contact Form require users to give contact information (such as their name, e-mail address, company name and phone number) along with their message, and automatically stores the IP address. Such information is used in order to be able to respond to the user's message, and to prevent abuse. A user may optionally reach out to us without using that contact form, for example by FAX, telephone or by postal mail.
3. If a user registers domain names through us, additional data such as address information as required by the policies for WHOIS, as determined by ICANN, registry operators, and Tucows (the registrar for which we provide reseller services) is collected. Applicable domain name registration agreement terms (including additional privacy terms) are detailed on our website here.
4. Our websites, like many websites operated by others, store information in small data files called cookies on your computer. These cookies are used by us in several ways including enabling certain features, remembering choices that you make, improving the efficiency of this site, and to provide to us information about how people use the sites so we can improve them.
6. You can manage your cookies preferences through the relevant mechanisms in your web browser (see the preferences or options menus).
9. Cookies are also used by embedded YouTube content and Google Analytics on our sites. You can get more information and control these cookies using Google's page here. Embedded YouTube videos are used to share select content hosted via that popular video service operated by Google. Google Analytics (alone, or in combination with webserver logs) is used by us (and millions of other websites) to analyze usage patterns and demographics of our users. For example, if we noticed a surge in the number of web users to a certain website, we might decide to upgrade the webhosting for that website to handle the increased usage. If we noticed many new users coming from Japan, we might decide to translate some of our content into Japanese. More information about Google Analytics' data practices can be found here. Further information from Google concerning cookies can be found here.
10. Some of our sites (e.g. math.com) are intended for use by children and adults for educational purposes. We recognize the importance of privacy with respect to children's information and will therefore follow guidelines intended to uphold such privacy.To this end, on those applicable sites, we will NOT:
11. We will provide personal information to third parties, government authorities and agencies as and when required to: (i) comply with applicable laws, regulations, legal process or enforceable governmental request; (ii) protect our or a third party's legal rights; (iii) comply with any court order or legal proceeding; (iv) detect, prevent or otherwise address fraud or other criminal activity or errors, security or technical issues; or (v) protect against harm to the rights, property or safety of our company, our users or the public as required or permitted by law.
13. We are a company incorporated in Ontario, Canada, and are governed by the laws of that jurisdiction. By using our sites or providing personal information online, you are directly transferring personal information and non-identifiable information to us in Canada and may also be transferred and processed in other countries where our service providers are located. Canada and such other countries may not have the same level of data protection as your jurisdiction. You agree that any legal action, proceeding, dispute or other matters relating to your access to, or use of, our websites or the information contained on the websites shall be governed by Canadian federal law or the laws of the Province of Ontario.
14. We give our users the following options for (i) discontinuing communications from us and/or (ii) discontinuing receipt of our products or services: send email to: optout (at) LOFFS.com or use our opt-out form.